# FAQ

### We've tried to collect frequent questions about our solution and answered them directly in our project documentation so you don't have to ask the same questions to our technical support team

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<summary>What to do if the driver is not installed</summary>

Check the version of your operating system, this is usually where the problem lies, also check your brandmauer settings and the version of your webRTC

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<summary>What is the difference between free and paid accounts?</summary>

Chroom uses a free version, we provide the software in-house and support dTelekom, we do not aim to monetize users

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<summary>What devices and operating systems does Chroom support?</summary>

At the moment webRTC supports only PC, we believe in further development of this structure and assure you that IOS/Android solution will not make you wait for long

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<summary>Is Chroom compatible with other communication tools like Zoom or Google Meet?</summary>

We use dTelekom telecommunication properties and webRTC solutions, these are innovative features that allow us to establish the most accurate connection, we use other solutions for web connection

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<summary>How do you solve connectivity problems?</summary>

Check the connection with the server or reboot your network device, reload the plugin or recreate the room

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<summary>How secure is Chroom? How is my data protected?</summary>

WebRTC enables applications with direct peer-to-peer communication without the need for plug-ins, providing low latency and scalability. Combining WebRTC technologies with dTelekom's telecommunication infrastructure improves the performance and reliability of services such as Chroom.

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If you have any questions regarding our product you can always leave a request on our website in tech support or tweet us on Twitter
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